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Aura Healing Hub

This Privacy Notice for Aura Healing Hub, doing business as Forma Nova Sketchbook, LLC ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have questions, please contact us at forma.nova.sketchbook@gmail.com.

Table of Contents

  1. What Information Do We Collect?
  2. How Do We Process Your Information?
  3. When and With Whom Do We Share Your Information?
  4. Do We Use Cookies?
  5. Do We Offer AI-Based Products?
  6. How Long Do We Keep Your Information?
  7. How Do We Keep Your Information Safe?
  8. Do We Collect Information From Minors?
  9. What Are Your Privacy Rights?
  10. Controls for Do-Not-Track Features
  11. Do United States Residents Have Specific Privacy Rights?
  12. Do We Make Updates to This Notice?
  13. How Can You Contact Us About This Notice?
  14. How Can You Review, Update, or Delete Your Data?

1. What Information Do We Collect?

In Short: We collect personal information that you voluntarily provide to us.

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products, or otherwise when you contact us. The personal information we collect may include:

Sensitive Information

When necessary, and with your consent or as permitted by applicable law, we may process sensitive categories of information including: data about sexual orientation or sex life, racial or ethnic origin, religious or philosophical beliefs, and health data. This information is used solely to match clients with appropriate therapists and is never sold or shared for commercial purposes.

Information Automatically Collected

In Short: Some information — such as your IP address and browser characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This may include your IP address, browser type, device characteristics, operating system, language preferences, referring URLs, and information about how and when you use our Services. This information is used primarily to maintain security and for internal analytics.

We also collect information through cookies and similar tracking technologies.

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

3. When and With Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations and with specific third parties.

We may need to share your personal information in the following situations:

We have not sold or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months, and we will not sell personal information in the future.

4. Do We Use Cookies and Other Tracking Technologies?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some help us maintain security, fix bugs, save your preferences, and assist with basic site functions.

You can set your browser to remove or reject cookies, though this may affect certain features of our Services. To the extent these technologies constitute a "sale" or "sharing" under applicable US state laws, you may opt out by contacting us.

5. Do We Offer Artificial Intelligence-Based Products?

In Short: We offer AI-powered features designed to help match clients with culturally competent therapists.

As part of our Services, we offer products, features, or tools powered by artificial intelligence and machine learning (collectively, "AI Products"). These tools are designed to enhance your experience and improve the quality of therapist matching.

Our AI Products

Our AI Products are designed for the following functions:

Important: AI matching is a discovery tool only. It does not constitute a clinical assessment, diagnosis, or recommendation. All final selections are made by the user.

How to Opt Out

You may opt out of AI-powered features by contacting us at forma.nova.sketchbook@gmail.com. You may still browse the directory without using AI matching.

6. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law. No purpose in this notice will require us to keep your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or securely store it and isolate it from further processing until deletion is possible.

7. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. You should only access the Services within a secure environment.

8. Do We Collect Information From Minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age. By using the Services, you represent that you are at least 18. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at forma.nova.sketchbook@gmail.com.

9. What Are Your Privacy Rights?

In Short: You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

Withdrawing Your Consent

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us using the details provided in Section 13.

Opting Out of Marketing

You can unsubscribe from our marketing and promotional communications at any time by clicking the unsubscribe link in our emails, or by contacting us. We may still send you non-marketing service communications.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, contact us directly. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases.

If you have questions or comments about your privacy rights, you may email us at forma.nova.sketchbook@gmail.com.

10. Controls for Do-Not-Track Features

Most web browsers include a Do-Not-Track ("DNT") feature or setting. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals.

California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.

Global Privacy Control: We recognize and honor Global Privacy Control (GPC) signals. If you use a browser or extension that supports GPC, we will treat this as a valid request to opt out of the sale or sharing of your personal information for targeted advertising purposes under applicable state privacy laws. For more information, visit globalprivacycontrol.org.

11. Do United States Residents Have Specific Privacy Rights?

In Short: If you are a US resident, you may have rights to access, correct, or delete your personal data depending on your state.

If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to:

Categories of Sensitive Personal Information We Collect

Category Examples Collected
A. Identifiers Name, email address, IP address NO
B. Protected classifications Gender, race, ethnicity, national origin NO
C. Commercial information Transaction history, financial details NO
D. Internet or network activity Browsing history, interactions with our site NO
E. Sensitive personal information Health data, racial or ethnic origin, sexual orientation, religious beliefs YES

We only collect sensitive personal information for purposes allowed by law or with your explicit consent, solely for the purpose of therapist matching. We do not collect or process sensitive personal information to infer characteristics about you for commercial purposes.

How to Exercise Your Rights

To exercise these rights, you may email us at forma.nova.sketchbook@gmail.com or submit a data subject access request.

Appeals

Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at forma.nova.sketchbook@gmail.com. If your appeal is denied, you may submit a complaint to your state attorney general.

California "Shine the Light" Law

California Civil Code Section 1798.83 permits California residents to request information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes. If you are a California resident and would like to make such a request, please contact us using the details in Section 13.

12. Do We Make Updates to This Notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page. If we make material changes, we may notify you by prominently posting a notice or by directly sending you a notification. We encourage you to review this Privacy Notice frequently.

13. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may contact our Data Protection Officer by email or by post:

Aura Healing Hub

Forma Nova Sketchbook, LLC

c/o All Day $49 Montana Registered Agent LLC

1001 S. Main St STE 49

Kalispell, MT 59901

Tel: 406-552-0004

Email: forma.nova.sketchbook@gmail.com

14. How Can You Review, Update, or Delete the Data We Collect From You?

Based on the applicable laws of your country or state of residence, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information.

To request to review, update, or delete your personal information, please fill out and submit a data subject access request or contact us directly at forma.nova.sketchbook@gmail.com.

This Privacy Policy was generated with the assistance of Termly's Privacy Policy Generator and customized for Aura Healing Hub.